Legal
This website is operated by Forged Grappling Limited, a company registered in England and Wales (Company No. 17049559). Our registered office is at 9 Perseus Close, Warminster, England, BA12 8GS.
We are the data controller for personal information collected through this website. We are registered with the Information Commissioner's Office (ICO) under registration number ZC109059. If you have any questions about how we handle your data, please contact us at support@forgedgrappling.co.uk.
Enquiry and membership information
When you submit an enquiry or sign up for a membership through our website, we collect personal information including your name, email address, and phone number. We use this information to respond to your enquiry, process your membership, and communicate with you about your membership. The legal basis for this processing is the performance of a contract, or steps taken at your request prior to entering into a contract (Article 6(1)(b) UK GDPR).
Payment information
When you purchase a membership or day pass, payment is processed securely by Stripe. We do not store your card details on our systems. Stripe acts as a data processor on our behalf and handles your payment information in accordance with their own privacy policy. The legal basis for this processing is the performance of a contract (Article 6(1)(b) UK GDPR).
Website usage information
We use Google Analytics to collect anonymised information about how visitors use our website, including which pages are visited and how long is spent on them. This helps us improve the site. Google Analytics uses cookies to collect this information. We will only use Google Analytics cookies with your prior consent. The legal basis for this processing is your consent (Article 6(1)(a) UK GDPR). You can withdraw consent at any time by adjusting your cookie preferences via the cookie banner on our site.
We use the following third-party services to operate our business. Each acts as a data processor under our instruction:
| Data type | Retention period |
|---|---|
| Enquiry data (no membership taken up) | 12 months from the date of enquiry, after which it is deleted |
| Membership data | For the duration of your membership and for 6 years after it ends, in line with our legal and financial record-keeping obligations |
| Analytics data | Event data is retained in Google Analytics for 2 months and user data for 14 months, after which it is automatically deleted |
Under UK GDPR, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at support@forgedgrappling.co.uk. We will respond within one calendar month.
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
We may update this privacy policy from time to time. The date at the top of this page will reflect the most recent version. We recommend checking back periodically.
Forged Grappling Limited, 9 Perseus Close, Warminster, England, BA12 8GS